Returns & Exchanges
Mansur Gavriel accepts returns on full-priced items within 14 days of delivery, provided they are in original condition with all packaging and tags attached. Please note that all sale items are considered final sale and are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in the original dust bag and shipping box, ensuring all protective packaging is included to prevent damage.
Attach the Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; your refund will be processed once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing